Beginning from the date of delivery, purchased products include a
6
month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the following situations:
- Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage
- Damage resulting from unauthorized modifications, except with written approval from Seller
- Products not purchased through the WholesM Cloud Marketplace
- Products with their own individual warranty policy
- Seller reserves the right to refuse any RMAs applied if RMA fraud is found from the same buyer.
- Claims caused by logistics and transportation, such as packet loss, etc.
- Claims caused by quality problems, please contact the customer to provide pictures or detailed description.
- RMA for refund request, please attach a screenshot of your refund details to the guest.
