FAQ

1. How do I place an order?

To place an order, simply browse through our collection of farmhouse rustic ceiling fans, floating bathroom vanities, and beauty salon massage beds. Once you have found the product you want, select the desired options (if applicable) and click on the "Add to Cart" button. Review your order in the cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then click on the "Place Order" button to complete your purchase.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also choose to pay using PayPal for a secure and convenient checkout experience.

3. How long will it take to receive my order?

The delivery time for your order will depend on your location and the specific product you have purchased. We strive to process and ship orders as quickly as possible. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that additional customs fees, taxes, and duties may apply depending on your country's regulations. These fees are the responsibility of the customer and are not included in the product or shipping costs.

5. What is your return and refund policy?

We do not accept returns or refunds unless there is a quality issue with the product. If your item has a quality issue, please contact us at robertdong466@gmail.com within the specified return conditions mentioned in our Return and Refund Policy.

6. Can I cancel or change my order?

Once an order has been placed, it cannot be canceled or changed. We strive to process and ship orders as quickly as possible, so please review your order carefully before completing the purchase.

7. How can I contact customer support?

If you have any questions, concerns, or need assistance, you can contact our customer support team at robertdong466@gmail.com. We are here to help and will respond to your inquiry as soon as possible.

8. What are the conditions for returns and refunds?

If your item has a quality issue, it must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our Return and Refund Policy for more detailed information on how to start a return and the exceptions/non-returnable items.